Posted 05/15/2026
Job Number: 16451

Bilingual Technical Support

New Holland, Pennsylvania Onsite

Industry:  Manufacturing

Job Category: Technical

Job Type:  Direct Hire

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Job Description

Position Title: Bilingual Technical Support

This position is crucial for providing exceptional technical assistance to a diverse clientele, particularly Spanish-speaking customers. The role involves troubleshooting mechanical and electrical systems, ensuring customer satisfaction through effective communication and problem-solving. Individuals in this position will engage in both remote and on-site support, requiring adaptability and a willingness to travel. The ideal candidate will thrive in a collaborative, family-friendly environment that values teamwork and open communication. This opportunity offers the potential for professional growth, especially for those looking to advance within the technical field.

Salary Range: $60,000 / Year DOE

Bilingual Technical Support Responsibilities:

  • Conduct physical and remote troubleshooting for mechanical and electrical systems
  • Provide expert support for customers via email, phone calls, and hotline
  • Travel domestically and internationally to assess and resolve customer issues
  • Lead training sessions for dealers and customers, utilizing digital platforms and in-person events
  • Read and interpret technical manuals to assist customers effectively
  • Engage in ongoing training to stay current with product knowledge
  • Maintain composure and professionalism while addressing customer concerns

Bilingual Technical Support Requirements:

  • Bilingual in Spanish, with full proficiency in reading and writing
  • Minimum of 3 years of relevant experience in agriculture, poultry, or livestock
  • Versatility in farm operations may be considered
  • Willingness to travel as needed
  • Experience in technical support or customer service is preferred
  • A background in agriculture or livestock management is preferred
  • Familiarity with troubleshooting mechanical systems is preferred
  • Basic knowledge of agricultural equipment is preferred

Benefits:

  • 401k eligibility with a 100% match up to 2% and 50% up to 4%
  • Medical coverage + Dental and vision insurance
  • Discounts for non-tobacco users
  • Paid time off + one personal day and one floating holiday, Seven standard holidays observed

If you are a Bilingual Technical Support looking to take the next step in your career, apply now!#LI-MB1

Job ID: a0CUm00004EPg76MAD

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