Posted 09/21/2026
Job Number: 17879
Customer Service Representative
Centennial, Colorado • Onsite
Industry: Manufacturing
Job Category: Accounting
Job Type: Temp to Hire
Salary: $27 - $29 / Hourly
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Job Description
Position Title: Customer Service Representative
We are seeking a Customer Service Representative to support customers and the internal team by managing customer inquiries, preparing quotes, providing order and shipping updates, and answering product-related questions. This person will manage multiple customer email inboxes, follow up on current and previous orders, assist with website pricing updates, and develop a strong understanding of an extensive product catalog.
The ideal candidate is a confident, organized, and tech-savvy customer service professional with B2B e-commerce experience who communicates exceptionally well, enjoys learning technical products, and takes ownership of delivering a strong customer experience.
Salary Range: $27-$29 / hour DOE
Responsibilities
- Review and respond to customer inquiries across multiple email inboxes in a timely and professional manner
- Prepare and process product quotes based on customer needs
- Follow up with customers regarding product availability, order status, shipping updates, and lead times
- Learn an extensive product catalog and confidently answer customer questions
- Reconnect with previous customers to identify additional or recurring product needs
- Assist with basic website pricing and product updates
- Maintain accurate customer and order information across internal systems
Requirements
- 1–3 years of customer service experience within a B2B e-commerce environment involving physical products, distribution, or a similar business model
- Strong written and verbal communication skills with the ability to write polished, professional customer emails
- Tech-savvy and comfortable learning new systems, products, and processes
- Strong organizational, troubleshooting, and data entry skills with excellent attention to detail
- Reliable and consistent with the ability to work onsite five days per week
- U.S. citizenship required
- Bachelor’s degree preferred, particularly in science, marketing, or a related field
Benefits
- Temp-to-hire opportunity with the potential to convert to a permanent position after approximately 3–6 months
- Medical insurance benefits available during the temporary employment period
- Two weeks of paid vacation upon conversion
- Paid major holidays + paid sick time
- 401(k) benefits upon eligibility
If you are a confident customer service professional who thrives in a fast-moving B2B environment and wants a stable opportunity with room to grow, apply today.
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Job ID: a0CUm000056eDgTMAU
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