Posted 07/15/2026
Job Number: 17237
Remote Personal Injury Medical Operations Supervisor
United States • Remote
Industry: Financial Services
Job Category: Legal
Job Type: Direct Hire
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Job Description
Position Title: Remote Personal Injury Medical Operations Supervisor
Are you a proven operations leader with experience in personal injury law who knows how to keep complex cases moving efficiently? We are seeking a Personal Injury Medical Operations Supervisor to lead a team responsible for supporting personal injury medical cases, improving operational workflows, and ensuring seamless coordination between attorneys, medical providers, and internal departments. This is a hands-on leadership role focused on process optimization, team development, compliance, and operational excellence in a fast-paced environment. This opportunity is ideal for a proactive leader who has successfully managed teams within a personal injury law firm, thrives on solving operational challenges, and enjoys building efficient processes that drive results.
Salary Range: $80,000–$100,000 / DOE plus discretionary performance bonus
Remote Personal Injury Medical Operations Supervisor Responsibilities:
- Report directly to the Director of Medical Services and partner with senior leadership on departmental initiatives, strategic planning, and operational improvements
- Lead, coach, and develop a team of at least five Medical Schedulers, providing day-to-day leadership, performance management, accountability, and professional development
- Oversee the end-to-end operational workflow for personal injury medical lien and funding cases, ensuring efficient case progression from intake through completion
- Coordinate with personal injury attorneys, law firms, medical providers, including doctors, surgery centers, and hospitals, as well as internal departments, to ensure seamless communication and timely case progression
- Review, draft, and manage contracts, legal documentation, case materials, funding agreements, and related records with a high level of accuracy
- Oversee medical scheduling operations and ensure documentation, scheduling, and case milestones are completed accurately, compliantly, and on time
- Monitor workflow efficiency, compliance, accuracy, and turnaround times while identifying bottlenecks and implementing practical operational improvements
- Identify process breakdowns, resolve operational challenges proactively, and develop, refine, and maintain standard operating procedures to improve consistency and productivity
- Track team performance through coaching, mentoring, and performance management to drive operational excellence and continuous improvement
- Serve as the operational leader responsible for optimizing processes and workflows rather than personally managing individual personal injury cases
Remote Personal Injury Medical Operations Supervisor Requirements:
- Ability to work remotely and reside within the Pacific or Mountain Time Zone
- 2+ years of supervisory or team lead experience within a personal injury law firm
- Experience supporting at least 5 personal injury attorneys and medical providers, and coordinating between legal and medical teams
- Experience as a Case Manager, Paralegal, or similar role within a personal injury environment is highly valued
- Proven experience managing a team of at least five employees
- Strong experience reviewing and managing contracts and complex legal documentation
- Excellent organizational, analytical, and problem-solving skills
- Exceptional attention to detail and ability to manage multiple priorities simultaneously
- Strong leadership, coaching, and communication skills
- Proficiency with Microsoft Office
- Experience with Salesforce is preferred, but training will be provided
Benefits:
- Fully remote opportunity
- Competitive base salary
- Discretionary annual performance bonus
- Health, dental, and vision insurance
- 401(k) or Roth IRA
- Paid holidays and paid time off
- Travel and mileage reimbursement when applicable
- Annual performance reviews and opportunities for salary increases
- Career growth with a stable, rapidly expanding organization
If you’re an experienced personal injury operations professional who is ready to lead a high-performing team and make a meaningful impact in a growing organization, we encourage you to apply today!
#LI-CC1 #LI-AS1
Job ID: a0CUm00004g3KSzMAM
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