Posted 04/22/2026
Job Number: 16295
HVAC Service Manager
Oskaloosa, Iowa • Onsite
Industry: Construction
Job Category: Construction
Job Type: Direct Hire
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Job Description
Position Title: HVAC Service Manager
The HVAC Service Manager plays a crucial role in leading the service team to ensure efficient operations and high levels of customer satisfaction. This position encompasses managing both commercial and residential HVAC services, focusing on repairs and maintenance rather than new construction. The manager will also be responsible for growing service revenue and supporting the sales team by converting service calls into projects. With a commitment to safety, compliance, and quality, this role requires effective problem-solving skills and the ability to handle complex technical issues. The ideal candidate will thrive in a family-owned culture that values growth from within and employee retention.
HVAC Service Manager Responsibilities:
- Oversee the HVAC service team, including technicians and office staff
- Manage scheduling, dispatch, and daily operations
- Drive growth in service revenue through repairs, maintenance, and upgrades
- Support the sales team by converting service calls into projects
- Track performance metrics such as KPIs, customer satisfaction, and profitability
- Address customer issues to maintain high levels of client satisfaction
- Ensure safety, compliance, and quality standards are met
- Resolve complex technical problems as they arise
- Manage inventory, equipment, and vehicles
- Report performance metrics to leadership
HVAC Service Manager Requirements:
- 5+ years of experience in HVAC service, including 2–3 years in a management role
- Experience with commercial HVAC services is essential
- Proven ability to grow service revenue
- High school diploma is required
- Mechanical license (Iowa or equivalent) is required
- Experience with dispatch and CRM systems, as well as proficiency in Word and Outlook
- EPA Certification is preferred
- NATE Certification is preferred
- Residential HVAC experience is preferred
Benefits:
- 90% of medical coverage for employees + Dental and vision
- Accrued PTO with 5 days granted at 60 days of employment, negotiable up to 2 weeks
- 401K plan with 20% of cash value up to 6% after one year of service
If you are an HVAC Service Manager looking to take the next step in your career, apply now! #LI-KL2
Job ID: a0CUm00004AbI30MAF
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