Posted 03/31/2026
Job Number: 16019

Operations Manager

Harahan, Louisiana Onsite

Industry:  Business Services

Job Category: Operations

Job Type:  Direct Hire

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Job Description

Position Title: Operations Manager

This Louisiana based organization is seeking a dedicated and technically skilled Operations Manager to oversee the stable operation, installation, and ongoing support of customer hardware and software systems. This role is essential for ensuring customer satisfaction through effective problem-solving and technical expertise. Ideal candidates will possess a strong commitment to delivering exceptional service while navigating the challenges of a dynamic work environment. The position requires a proactive approach to both customer relations and technical support, making it suitable for individuals with a background in restaurant operations and POS systems.

Operations Manager Responsibilities:

  • Install and configure point-of-sale systems and related hardware
  • Provide training and support to customers on system usage
  • Conduct Go-Live events to launch products with customers
  • Meet with existing customers to address inquiries and system updates
  • Document customer interactions and inquiries in the CRM
  • Participate in training sessions on new products and software
  • Perform technical support as needed

Operations Manager Requirements:

  • Minimum of 2 years of experience in customer relations
  • Experience working in a restaurant environment
  • Familiarity with point-of-sale (POS) systems
  • Must have a personal vehicle
  • Ability to lift 10-20 lbs and crawl under desks for setup
  • Strong technical aptitude
  • Understanding of networking concepts is preferred
  • Experience in merchant services is preferred
  • Experience in training staff is preferred

Benefits:

  • Reimbursement for mileage at IRS rates
  • Medical benefits
  • PTO + Holidays
  • Provision of a laptop and cell phone
  • 401k

If you are an Operations Manager looking to take the next step in your career, apply now! #LI-MC1

Job ID: a0CUm0000422xh6MAA

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