Posted 03/30/2026
Job Number: 15767
Personal Lines insurance Account Manager
Muskego, Wisconsin • Onsite
Industry: Insurance
Job Category: Insurance
Job Type: Direct Hire
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Job Description
Position Title: Personal Lines Insurance Account Manager
The Personal Lines Insurance Account Manager plays a crucial role in supporting clients by updating their policies and addressing their inquiries. This position requires proactive engagement with clients to manage existing accounts effectively while navigating the complexities of the insurance market. The Account Manager will handle communications regarding renewals and claims, ensuring that clients receive timely assistance. With a focus on maintaining strong relationships, this role demands a balance of technical knowledge and interpersonal skills. Candidates should be prepared to adapt to evolving market conditions and client needs.
Personal Lines Insurance Account Manager Responsibilities:
- Manage existing client accounts
- Respond to calls and emails regarding renewals
- Address client inquiries about policy changes
- Handle incoming communications including emails, texts, and calls
- Proactively assist clients with claims
Personal Lines Insurance Account Manager Requirements:
- Minimum of 5 years of experience in personal lines insurance brokerage as an account manager or customer service
- Experience with auto, home, and boat insurance
- Wisconsin Property and Casualty Insurance license or in the process of obtaining it
- General tech-savviness
- Independent insurance agency experience is highly preferred
- Hawksoft software experience is preferred
Benefits:
- Medical benefits stipend
- Simple IRA with 3% match
- Combined PTO and sick leave + Holidays
If you are a Personal Lines Insurance Account Manager looking to take the next step in your career, apply now! #LI-LO1
Job ID: a0CUm00003tshQJMAY
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