Posted 02/11/2026
Job Number: 15538
Director of Operations & Growth
San Diego, CA • Onsite
Industry: Healthcare
Job Category: Operations
Job Type: Direct Hire
Salary: $85,000 - $95,000 / Annually
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Job Description
Position Title: Director of Operations & Growth
The Director of Operations & Growth plays a crucial role in overseeing daily operations to ensure the delivery of high-quality, compassionate care while maintaining regulatory compliance and financial performance. This position is essential for fostering staff leadership and ensuring accountability through key performance indicators. The role requires a dedication of 30–40% of time towards business development, focusing on building referral relationships across various healthcare settings. The successful candidate will engage in strategic outreach and partnerships to drive measurable growth and enhance brand awareness. This multifaceted position demands a collaborative mindset and the ability to manage diverse responsibilities effectively.
Salary Range: $85,000 – $95,000 / Year DOE
Director of Operations & Growth Responsibilities:
- Lead daily operations to ensure consistent delivery of high-quality, compassionate care
- Oversee recruitment, hiring, training, supervision, and performance evaluations of staff
- Manage the annual budget, control expenses, and optimize revenue performance
- Ensure compliance with all regulatory requirements at federal, state, and local levels
- Utilize KPIs and reporting tools to measure performance and drive improvement
- Monitor client satisfaction and care quality through surveys and follow-up processes
- Maintain on-call policies and schedule coverage as necessary
- Conduct team meetings to set expectations and drive accountability
- Build and maintain relationships with vendors, community partners, and referral sources
- Spend approximately 30-40% of time in the field developing referral relationships and generating new business
- Educate referral sources and the community about services and differentiators
- Conduct presentations and represent the organization at events
- Develop and execute a Marketing Action Plan with measurable growth goals
- Track and report sales activity, outreach efforts, and referral metrics
- Support marketing initiatives, including social media postings and newsletters
- Analyze market trends to position the company effectively
- Identify strategic partnerships to expand market presence and drive growth
Director of Operations & Growth Requirements:
- Must have experience within healthcare administration, ideally from hospice or in-home elderly care companies
- Must have experience in managing and leading teams
- Experience in community engagement to generate leads and new business is required
- Must be mission-driven and possess a collaborative mindset
- Must be operational, strategic, and sales-minded
- Must understand regulatory compliance for federal, state, and local requirements
- Associates or bachelor’s degree is preferred
- Experience with social media postings and creating content for newsletters is preferred
Benefits:
- Medical coverage with 50% on HMO plans and PPO buy-up plans available
- Dental and vision plans available
- PTO of 40 hours per year for the first two years, increasing to 80 hours per year starting in Year 3
- 40 hours of sick time
- Paid holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, and Christmas Day
If you are a Director of Operations & Growth looking to take the next step in your career, apply now! #LI-SG1
Job ID: a0CUm00003m8zcNMAQ
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