Posted 01/26/2026
Job Number: 15401
Commercial Lines Account Executive aka CSRs
Buffalo, NY • Hybrid
Industry: Insurance
Job Category: Insurance
Job Type: Direct Hire
Salary: $60,000 - $75,000/Annually
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Job Description
The Commercial Lines Account Executive plays a vital role in managing client relationships and ensuring exceptional service delivery. This position requires a proactive individual who can navigate the complexities of the insurance industry while addressing client needs effectively. The ideal candidate will engage directly with clients, managing a diverse portfolio of commercial lines accounts. This role presents opportunities to grow within a supportive team environment while facing the challenges of a competitive market. Strong communication skills and a commitment to client service are essential for success in this position.
Salary Range: $60,000 – $75,000 / Year DOE
Commercial Lines Account Executive Responsibilities:
- Manage a client load of approximately 350-400 commercial lines clients
- Handle accounts from start to finish, excluding employee benefits and statutory disability
- Provide ongoing client service and documentation in the Agency Management System
- Assist clients with inquiries and facilitate the renewal process
- Collaborate with management for continuous communication and issue escalation
- Enhance customer service skills through relevant training and courses
- Support clients in the claims process by assisting with filing and follow-up
Commercial Lines Account Executive Requirements:
- At least 2 years of insurance agency service experience
- Experience in commercial lines and multi-line insurance
- Active P&C License, covering both personal and commercial lines
- Direct client interaction experience
- Familiarity with AMS360 and Pl rater, with flexibility for candidates with substantial personal lines experience
Benefits:
- 401K with a 3% Safe Harbor contribution
- Medical coverage with 60-70% of costs covered
- Voluntary dental and vision insurance
- Two weeks of vacation and one week of paid sick leave
- Seven paid holidays, plus one additional floater holiday and birthday off
- Long-term care insurance
If you are a Commercial Lines Account Executive looking to take the next step in your career, apply now! #LI-KR1
Job ID: a0CUm00003hyKBFMA2
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