Posted 01/26/2026
Job Number: 15401

Commercial Lines Account Executive aka CSRs

Buffalo, NY Hybrid

Industry:  Insurance

Job Category: Insurance

Job Type:  Direct Hire

Salary:  $60,000 - $75,000/Annually

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Job Description

The Commercial Lines Account Executive plays a vital role in managing client relationships and ensuring exceptional service delivery. This position requires a proactive individual who can navigate the complexities of the insurance industry while addressing client needs effectively. The ideal candidate will engage directly with clients, managing a diverse portfolio of commercial lines accounts. This role presents opportunities to grow within a supportive team environment while facing the challenges of a competitive market. Strong communication skills and a commitment to client service are essential for success in this position.

Salary Range: $60,000 – $75,000 / Year DOE

Commercial Lines Account Executive Responsibilities:

  • Manage a client load of approximately 350-400 commercial lines clients
  • Handle accounts from start to finish, excluding employee benefits and statutory disability
  • Provide ongoing client service and documentation in the Agency Management System
  • Assist clients with inquiries and facilitate the renewal process
  • Collaborate with management for continuous communication and issue escalation
  • Enhance customer service skills through relevant training and courses
  • Support clients in the claims process by assisting with filing and follow-up

Commercial Lines Account Executive Requirements:

  • At least 2 years of insurance agency service experience
  • Experience in commercial lines and multi-line insurance
  • Active P&C License, covering both personal and commercial lines
  • Direct client interaction experience
  • Familiarity with AMS360 and Pl rater, with flexibility for candidates with substantial personal lines experience

Benefits:

  • 401K with a 3% Safe Harbor contribution
  • Medical coverage with 60-70% of costs covered
  • Voluntary dental and vision insurance
  • Two weeks of vacation and one week of paid sick leave
  • Seven paid holidays, plus one additional floater holiday and birthday off
  • Long-term care insurance

If you are a Commercial Lines Account Executive looking to take the next step in your career, apply now! #LI-KR1

Job ID: a0CUm00003hyKBFMA2

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