Posted 01/12/2026
Job Number: 15260
Service Manager
Escondido, CA • Onsite
Industry: Construction
Job Category: Construction
Job Type: Direct Hire
Salary: $0 / Hourly
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Job Description
A privately held commercial and industrial mechanical contracting firm
Salary Range: $100,000 – $150,000 / Year DOE
Service Manager Responsibilities:
- Lead the daily operations of the HVAC service department and keep work moving without chaos
- Manage, coach, and hold accountable 10–25 service technicians
- Schedule jobs, assign work, and monitor progress to ensure quality and on-time completion
- Enforce safety standards and build a safety-first culture in the field and in the shop
- Review service calls, confirm accurate job notes, and ensure proper documentation
- Serve as the escalation point for customer issues and help resolve problems fast
- Coordinate with vendors and suppliers for parts, materials, and service needs
- Maintain service records, reports, and department documentation
- Partner closely with the Sales team by supporting quoting and service-related input
- Identify gaps in technician performance and train or correct quickly
Service Manager Requirements:
- 3+ years of Service Manager experience in HVAC
- High school diploma required
- Strong working knowledge of service operations: dispatching, field scheduling, and technician utilization
- Comfortable using Word, Outlook, and service dispatch software
- Confident people leader who can set expectations and enforce standards
- Strong follow-through on documentation and job details
- Onsite availability, Monday-Friday
- Stable work history with evidence of leading teams through real volume
Benefits:
- Year-end bonus potential
- Medical and dental: 100% paid for the employee
- 401(k): dollar-for-dollar match up to 3%
- PTO + 7 paid holidays
- Relaxed, hardworking culture: jeans daily, open office, team events
- Dog-friendly workplace
Apply now and take your next step in your career! #LI-CM1
Job ID: a0CUm00003dq3rhMAA
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