Posted 12/05/2025
Job Number: 14825
Field Service Instrumentation Technician
Philadelphia, PA • Onsite
Industry: Manufacturing
Job Category: Utilities
Job Type: Direct Hire
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Job Description
A U.S.-based arm of an international company is growing fast and adding a Field Service Instrumentation Technician to support its Pennsylvania customer base. This role is the heartbeat of the service operation: performing calibration, maintenance, troubleshooting, and field support on high-precision water-quality instrumentation used in power, semiconductor, pharmaceutical, and municipal water facilities. It’s hands-on, independent, and built for someone who owns their craft, communicates with confidence, and delivers an exceptional on-site customer experience. They want a technician who understands instrumentation, embraces travel, and can step into a role where precision and professionalism matter every day.
Field Service Instrumentation Technician Responsibilities:
- Perform scheduled maintenance on company analyzers, including cleaning, calibration, component replacement, and full system checks
- Troubleshoot both company-manufactured and third-party water-quality instruments at customer locations
- Support new equipment installations and ensure seamless integration with customer PLC/SCADA systems
- Provide on-site guidance and training so customers understand and operate their equipment effectively
- Manage weekly travel schedules and communicate all arrival times directly with customers
- Prepare clear and accurate service reports following each trip
- Maintain travel logs and documentation for service activity and expenses
- Identify potential service contract needs and support upselling opportunities
- Represent the company with professionalism, technical accuracy, and strong customer rapport
- Travel throughout Pennsylvania and surrounding regions, including regular overnight stays
Field Service Instrumentation Technician Requirements:
- Minimum 1 year of field-based technical experience
- 2+ years of customer-facing interaction
- Instrumentation calibration experience is required regardless of industry
- 2 – 5 years of calibration experience
- Ability to diagnose mechanical, electrical, or analytical instrumentation issues
- Comfortable with frequent travel and independent work in the field
- Strong communication skills and a reliable customer-service mindset
- Valid driver’s license; ability to pass background and drug testing, including marijuana
- Degree not required if experience demonstrates technical proficiency
Benefits:
- Commission opportunities for service contract referrals:
- Health insurance with employee-only premiums starting at $0
- 401(k) with employer match
- Generous PTO + 9 paid holidays
- Company phone provided
- Mileage reimbursement at $0.70/mile, tax-free; rental cars, hotels, flights, and daily travel expenses covered
If you are a tech-forward problem solver who thrives in the field, communicates clearly with customers, and wants to build expertise with industry-leading water-quality instrumentation while supporting rapid expansion across the Pennsylvania region, apply now! #LI-MC1
Job ID: a0CUm00003RfdsLMAR
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