Onsite

A growing financial services firm in Depew, NY, is seeking a Client Service Associate to serve as the primary client contact while providing high-level operational and administrative support. This role partners closely with senior advisors to manage accounts, prepare reports, process transactions, and ensure a seamless client experience through broker-dealer systems. Ideal candidates have previous client-facing experience, a Series 7 or 6 license, and a personable, professional demeanor to engage with a variety of clients daily. This position offers the chance to grow within a small but ambitious team, with opportunities to advance to senior CSA or lead roles as the firm expands. Competitive compensation, performance-based incentives, and a supportive, collaborative work environment make this an excellent opportunity for someone looking to thrive in financial services.

Salary Range: $70,000 – $125,000 / year DOE

Client Service Associate Responsibilities:

• Serve as the main point of contact for clients, ensuring friendly and professional interactions
• Open and maintain client accounts through designated financial systems
• Support advisors with daily client needs, paperwork, and preparation for meetings
• Prepare essential reports, statements, and planning materials for client appointments
• Assist with the scheduling and processing of annuity and life insurance applications
• Handle various account service requests, including deposits, withdrawals, and transfers
• Ensure a smooth onboarding experience for new clients
• Keep client files and records organized and up to date
• Collaborate with external partners on operational tasks and transactions

Client Service Associate Requirements:

• Must possess Series 7 or 6 license
• Previous experience in a client-facing role is essential
• Familiarity with onboarding new clients and handling account service requests
• Experience working within a broker-dealer environment is required
• Bachelor’s degree is required
• Strong interpersonal skills and the ability to engage positively with a diverse range of clients
• CFP certification and any office management experience is preferred

Benefits:

• Health insurance coverage
• 401(k) plan with company match
• PTO plus paid holidays
• Profit-sharing opportunities based on company performance
• Opportunity for professional growth within a stable company

Join a collaborative company specializing in holistic wealth management, seeking a passionate Client Service Associate to deliver exceptional support and contribute to a thriving team!

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