A well-established real estate investment and management firm is seeking a highly experienced and motivated Resident Manager to oversee operations at an apartment complex in Anaheim. This role is responsible for day-to-day property operations, tenant relations, staff management, and overall performance of the community. The ideal candidate is a proven leader who thrives in a fast-paced, people-centric environment and has experience managing large multi-family properties of 300+ units.

Salary Range: $80,000 – $100,000 / year DOE

Resident Manager Responsibilities:

• Oversee the daily operations of a 424-unit residential property, ensuring high standards of service and upkeep
• Supervise and lead an onsite team, including maintenance, leasing, and weekend support staff
• Manage tenant relations, resolve resident concerns, and foster a community atmosphere
• Oversee move-ins, move-outs, lease renewals, and ensure timely turnover of vacant units
• Monitor and maintain occupancy levels and assist in marketing/leasing strategies
• Collaborate with maintenance to prioritize work orders and ensure timely repairs
• Handle emergency issues and coordinate solutions
• Conduct property inspections to ensure quality, safety, and compliance
• Maintain detailed records of rent collections, delinquencies, and ensure timely reporting
• Ensure compliance with local, state, and federal regulations
• Communicate regularly with the Regional Manager and report on performance metrics
• Utilize property management software for tracking and reporting

Resident Manager Requirements:

• 6–7+ years of experience as a Property Manager or Resident Manager
• Proven track record managing 300+ unit multi-family communities for 2+ years
• Strong organizational skills with the ability to multitask and prioritize in a fast-paced setting
• Professional and polished communication skills, both written and verbal
• Experience supervising staff and handling performance management
• Working knowledge of property management software, Yardi preferred
• Proficient in Microsoft Office Suite and Outlook
• Must live within 20 minutes of the property if not residing onsite
• Bachelor’s degree preferred
• Strong leadership, conflict resolution, and problem-solving skills

Benefits:

• Competitive base salary
• Discretionary annual bonus
• Fully comped 1- or 2-bedroom onsite housing available
• Comprehensive medical benefits
• Dental insurance
• Voluntary vision insurance
• 401(k) with company match
• Generous PTO
• 10 paid holidays

This is a fantastic opportunity for a seasoned property management professional looking for long-term stability, team leadership, and career advancement. If you’re detail-oriented, hands-on, and ready to make an impact, apply now!

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