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Senior Sales Support Administrator
Job Description
Onsite
A growing leader in the aerospace and defense industry is seeking a highly skilled Senior Sales Support Administrator to join their team in Vista, CA! This role supports domestic and international sales by ensuring accurate order entry and seamless contract administration while collaborating across departments. The ideal candidate has a strong background in regulatory compliance, including ITAR and FCPA, and excels in customer service, problem-solving, and detail-oriented tasks. This is an exciting opportunity to contribute to a thriving, fast-paced organization making an impact globally!
Salary Range: $80,000 $95,000 / year DOE
Senior Sales Support Administrator Responsibilities:
- Support domestic and international sales processes, including quote requests and order entry
- Ensure compliance with regulatory standards such as ITAR and FCPA
- Collaborate across departments to address customer inquiries, monitor shipments, and manage export requirements
- Provide exceptional customer service, de-escalating issues and maintaining positive relationships
- Utilize ERP systems to manage workflows and ensure accurate order processing
- Monitor on-time shipments and resolve issues impacting delivery schedules
- Assist in preparing and maintaining detailed sales reports and documentation
- Review and validate financial transactions to ensure accuracy and compliance
- Coordinate with production control to meet shipping commitments and deadlines
- Track and communicate updates regarding supply chain issues or delays impacting customers
Senior Sales Support Administrator Requirements:
- 4-5 years of experience in domestic and international contract administration
- Familiarity with Defense Department Trade Control (DDTC) and ITAR regulations
- Knowledge of financial transactions, including Letters of Credit and Performance Bonds
- Experience with ERP systems and advanced proficiency in Microsoft Office (Word, Excel)
- Strong interpersonal, organizational, and communication skills
Benefits:
- Competitive salary
- Comprehensive medical, dental, and vision insurance options
- 401(k) plan with auto-enroll and annual merit reviews
- Paid time off and paid holidays
Apply now!
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