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Part-Time Temp Account Manager
San Diego, CA 92037 US
Job Description
A leading networking and communication platform for financial professionals is seeking a Part-Time Temp Account Manager to support client services and engagement. The position is for a 3-month, 100% remote contract, offering the flexibility and convenience of working from anywhere for 20-30 hours per week. The platform is a subscription-based service and your role will be to reach out to client users to onboard them, ensure they are using the platform effectively and are happy with how it is working out for them.
You will need 2-3+ years of experience in an account management/customer service role and be technologically savvy enough to maintain a strong performance while working remotely. The company is laid-back and they are looking for someone who is outgoing and comfortable talking to a variety of different people over the phone. If you are self-motivated and work well in this capacity, the position could potentially grow into a full-time role!
Pay Range: $39,000 - $49,920 DOE
Responsibilities:
- Reach out to existing clients and prospects to maintain engagement and address their needs
- Onboard new clients
- Provide assistance and guidance in utilizing the platform
- Conduct demos and training sessions
- Achieve set goals for client outreach and engagement
- Utilize customer support software to respond to customer inquiries and tickets
- Collaborate with sales contractors and other team members to support revenue-generating activities
- Ensure client engagement and satisfaction
Requirements:
- 2-3+ years of experience in Account Management or customer service
- Technologically savvy and comfortable with remote work setups
- Strong communication and interpersonal skills
- Self-motivated and able to work independently, as well as part of a remote team
- Familiarity with CRM software and messaging platforms like Slack
- Bachelor's degree is preferred but not required
Benefits:
- Remote work from anywhere
- Competitive salary
- 20-30 hours per week
- Amazing benefits offered through BTQ!
To take advantage of this fully remote opportunity and work for anywhere, apply now!
#INDOPS #LI-POST #LI-REMOTE
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