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Order Management Specialist
Job Description
A state-of-the-art and global leader in machinery manufacturing is searching for a highly motivated and detail-oriented Order Management Specialist to join their team in Irvine, CA! They are looking for someone with at least 3 years of experience managing orders in the shipping and manufacturing industry to be a liaison between internal teams and external partners, ensuring efficient and timely order fulfillment. This exciting opportunity comes with a generous health benefits package, opportunities for professional growth, regular team celebrations and a vibrant company culture that emphasizes innovation and sustainability.
Pay Range: $55,000 - $70,000 DOE
Responsibilities:
- Efficiently manage order processing including entry, inventory checks, and monitoring delivery times
- Ensure effective communication with customers, confirming delivery and monitoring back orders
- Handle complaint returns and manage a high daily volume of orders
- Resolve any errors or issues with orders in a timely manner
- Contribute to process improvement initiatives within the department
Requirements:
- 3 to 5 years of experience as an Order Management Specialist
- Proficiency in computer usage, specifically with SAP, Excel, Word, and Outlook
- Strong communication skills and experience with CRM
- Background in logistics
- Proven ability to manage multiple searches and multi-level positions
- Experience working remotely and managing accounts
- Prioritizing and managing tasks effectively
- Eagerness to learn and adapt in a dynamic work environment
Benefits:
- Medical, Dental and Vision insurance with HSA/FSA
- Life Insurance
- Long/Short Term Disability
- Employee Assistance Program
- 401k with
- 3 weeks PTO
- 12 paid holidays
- Annual bonus potential
- Regular company events
Don’t miss out on the chance to advance your career with a fun, innovative and sustainble global industry leader!
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