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Commercial Insurance Account Manager
Job Description
Our client is looking for a Commercial Insurance Account Manager. This role is a dynamic position focused on servicing Commercial Lines accounts to handle renewals, endorsements, certificates, billing, collections, claims, and client correspondence. The ideal candidate will strong multi-tasking skills, time management skills, and excellent communication skills. This role is based out of Matthews, NC, and offers a hybrid work schedule with three days in the office per week, providing flexibility and a supportive, collaborative work environment.
Commercial Insurance Account Manager Requirements:
- Licensed by the NC Insurance Casualty and Liability Producer s License
- 5+ years of experience in the insurance industry
- Strong knowledge of commercial insurance policies and regulations
- Outgoing, excellent communication and customer service skills
- Ability to multitask and prioritize effectively with strong problem-solving skills
- Experience with Applied EPIC preferred
- Basic proficiency with Microsoft Suite
- Must be able to go in the Matthews, NC office at least 3x a week
Commercial Insurance Account Manager Responsibilities:
- Service Commercial Lines accounts, including renewals, endorsements, certificates, billing, collections, claims, and client correspondence
- Maintain client and underwriter rapport and relationships
- Cross-produce and develop existing accounts
- Maintain complete working knowledge of computer functions relative to
- Commercial Insurance Policy Lines handling and workflow procedures
- Handle client inquiries and resolve issues
- Process new business, renewals, enhancements, audits, and cancellations
- Collect overdue accounts and process invoices
- Provide quotations and order policy changes
- Order certificates of insurance and maintain renewal reports
- Provide Schedules of Insurance as required
Commercial Insurance Account Manager Benefits:
- Hybrid-flex work schedule
- HRA with deductible and coinsurance reimbursement
- 401K Profit Sharing Plan with a 3-4% match
- 21 personal days per year for vacation, illness, etc.
- 11-13 holidays per year
- Early closure at 3pm on Fridays
Apply now!
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