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Client Service Associate
Job Description
A renowned financial services firm in Helena, MT is searching for a versatile and proactive Client Service Associate to join their team! In this role, you will be responsible for supporting Financial Advisors by providing essential administrative support for things such as scheduling appointments, opening new accounts, and following up to ensure client service models are met.
The position comes with a full benefits package, and you will enjoy working with a management team that is easy-going and fosters a supportive work atmosphere, where your professional goals are valued. This client-facing role is an excellent opportunity to gain exposure to the financial services industry while developing new skills that will help advance your career!
Pay Range: $47,840 - $54,080 DOE
Responsibilities:
- Support the team in managing and tracking client interactions and transactions
- Field incoming phone calls
- Call clients and schedule meetings
- Assist with paperwork for about 700-800 households
- Perform data entry using Microsoft Dynamics 365 CRM
- Facilitate paperless and automated processes for opening accounts
- Work closely with annuity companies and help in processing advisor transactions
- Ensure compliance with deadlines and assist in managing the team's extensive book of business
- Provide other support services for clients and advisors as needed
Requirements:
- 2+ years of office administrative/management experience in a fast-paced environment
- Bachelor's degree required for candidates without financial services experience
- Must be willing to obtain SIE, Series 7, and 66 licenses within a specified timeframe (if not already licensed)
- Strong multitasking abilities, detail-oriented, proactive, and driven
- Excellent communication skills, both written and verbal
- Experience in financial services or related industries is preferred
- Active involvement in the Helena community is preferred
- Experience with Microsoft Dynamics 365 CRM is a plus
Benefits:
- Medical, Dental, and Vision insurance
- 401k and ESOP contributions
- Generous sick, vacation, and maternity/paternity leave
- Paid holidays
- Professional Development Opportunities
- Tuition Reimbursement
- Discounted personal insurance
- Charitable gift-matching program
- Supportive work environment
If you love working with people and have a passion for finance, apply now!
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