Posted 05/19/2026
Job Number: 16612
Customer Service Representative (Temp-to-Hire)
United States • Remote
Industry: Telecommunications
Job Category: Administrative
Job Type: Temp to Hire
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Job Description
Position Title: Customer Service Representative (Temp-to-Hire)
This role offers an opportunity to join a dynamic team focused on providing exceptional customer service in the tech and SaaS industry. The Customer Service Representative will handle high volumes of inbound leads and customer inquiries while supporting the transition to a U.S.-based internal team. Successful candidates will demonstrate strong communication skills and the ability to follow structured processes. This position is essential for managing the increasing demand for replacement solutions in a rapidly evolving industry. The role is remote, providing flexibility while contributing to a collaborative team environment.
Pay Rate: $18.00 / Hour
Customer Service Representative Responsibilities:
- Handle incoming leads and customer inquiries with a focus on high-volume support
- Follow structured sales and support scripts
- Utilize CRM tools effectively, with experience in platforms like HubSpot or GoHighLevel being a plus
- Support lead qualification and basic sales coordination
- Assist in the transition from an offshore to a U.S.-based operation
Customer Service Representative Requirements:
- 2–3 years of experience in tech customer service, SaaS support, or inside sales
- Comfortable with CRM systems
- High school diploma or equivalent
- Some basic sales or lead-handling experience is preferred
Benefits:
- Medical, dental, and vision coverage
- 401(k) plan
- Paid time off available upon direct hire
If you are a Customer Service Representative looking to take the next step in your career, apply now! #LI-AM1
Job ID: a0CUm00004J8uRkMAJ
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