A purpose-driven senior living organization known for its compassionate culture, high resident satisfaction, and supportive leadership is hiring a Community Sales Director for its Hampstead community. This individual will serve as a trusted advisor to families, navigating one of life’s most emotional transitions. This role is equal parts relationship-builder, listener, and advocate while guiding families through tours, discovery conversations, care decisions, and move-ins while building strong referral networks throughout the local community. The Community Sales Director is onsite, deeply connected to residents, families, and partners, and plays a critical role in growing occupancy. The ideal candidate is warm, resilient, service-focused, highly organized, and thrives in a mission-driven environment where empathy and results must work hand in hand.

Community Sales Director Responsibilities:

• Own the full sales process for Independent Living and Memory Care units, from initial inquiry to move-in
• Build meaningful relationships with families, residents, referral partners, and community organizations
• Conduct tours, home visits, discovery calls, and follow-ups to convert inquiries into move-ins
• Lead community outreach efforts to establish partnerships with hospitals, rehabilitation centers, physicians, and local organizations
• Manage inquiry responses from websites, digital campaigns, and referral channels
• Maintain CRM documentation, pipeline accuracy, and weekly occupancy reporting
• Collaborate closely with the Executive Director and corporate marketing team
• Attend and support community events that drive visibility and relationship building
• Maintain 3 – 4 average move-ins per month, with a goal of increasing conversion results
• Represent the community with professionalism, warmth, and empathy

Community Sales Director Requirements:

• 5+ years of experience in client-facing sales roles
• Proven ability to manage full-cycle sales with strong follow-through and organization
• Excellent communicator with the ability to support families under emotional stress
• Tech-savvy and comfortable using CRM platforms + Microsoft Suite
• Must be onsite full-time and able to travel locally for home visits and outreach
• Senior living or healthcare experience preferred but not required
• Bachelor’s degree preferred

Benefits:

• Annual reviews and pay increases
• Mission-driven work with real human impact and purpose
• Gas reimbursement for local travel
• Supportive and collaborative leadership
• Opportunity for future career growth, including Executive Director pathways
• Full-time onsite schedule

This role is for someone who believes in service, connection, and purpose and leads with heart, earns trust, and delivers results. If you’re driven, compassionate, and ready to make a meaningful difference every day, apply now! #LI-AM1