A rapidly growing law firm is seeking a professional and tech-savvy Remote Receptionist to serve as the first point of contact for clients and potential clients in California. This role requires exceptional communication skills, attention to detail, and a calm, compassionate demeanor. As the firm’s voice and first impression, the Receptionist will handle incoming calls, schedule consultations, and support intake coordination across multiple practice areas, including family law, employment, criminal defense, and civil rights. This is a fast-paced, client-facing role that requires emotional intelligence, efficiency, and professionalism. The ideal candidate is organized, empathetic, and thrives under pressure, and is someone who brings both poise and warmth to every client interaction.

Salary Range: $22.00 – $35.00 / Hour DOE

Receptionist Responsibilities:

• Answer, screen, and direct incoming calls with professionalism and empathy
• Schedule and manage consultations across multiple practice areas
• Record call details and notes in the firm’s CRM system
• Input new leads and run conflict checks accurately and promptly
• Coordinate with intake specialists and paralegals to ensure smooth client onboarding
• Always maintain client confidentiality
• Provide exceptional customer service, particularly with sensitive or emotional callers
• Support office operations with basic administrative and communication tasks

Receptionist Requirements:

• 3+ years of receptionist or front desk experience in a professional services environment
• Strong written and verbal communication skills
• Calm under pressure and able to multitask during periods of high call volume
• Tech-savvy, with proficiency in MyCase, RingCentral, Microsoft Word, Excel, and PowerPoint
• Bilingual in Mandarin
• Cantonese a plus
• Excellent judgment, discretion, and client service mindset
• Must work PST hours 8:30 AM – 5:30 PM
• BA preferred but not required
• Prior law firm or legal support experience preferred
• Experience in client intake, scheduling, or case management systems preferred
• Familiarity with family law or other sensitive legal practices preferred

Benefits:

• 100% Employer Covered Medical, Dental & Vision Insurance
• 401(k) with company match
• PTO
• 10 Paid Holidays, including your birthday off
• Life Insurance Coverage
• Work-from-Home Stipend: $125/month
• Health & Wellness Stipend: $125/month
• Supportive, growth-minded environment with annual reviews and opportunities for advancement

If you’re a reliable, detail-oriented communicator who enjoys helping others and wants to grow with a firm that values both excellence and humanity, this is the perfect opportunity. Apply Now! #LI-RB1