Posted 02/11/2026
Job Number: 15558
Luxury Sales Associate
Los Angeles, CA • Onsite
Industry: Retail
Job Category: Customer Service
Job Type: Direct Hire
Salary: $28 - $30 / Hourly
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Job Description
Position Title: Luxury Sales Associate
The Luxury Sales Associate plays a pivotal role in delivering exceptional customer experiences while driving sales in a high-end retail environment. This position involves engaging with clients through various channels, including chat and virtual appointments, to assist with their unique jewelry needs. The associate will contribute to a fast-paced team focused on providing outstanding service to an affluent clientele. A genuine interest in pearls and luxury items is essential for success in this role. The position also requires adaptability to a dynamic work schedule, particularly during peak holiday seasons.
Salary Range: $28.00 – $30.00 / Hour DOE
Luxury Sales Associate Responsibilities:
- Assist clients with sales inquiries via chat, email, and phone
- Conduct virtual appointments and in-person meetings at the showroom
- Support sales retention by managing returns, exchanges, and repairs
- Provide updates on orders and respond to customer inquiries
- Request customer reviews and ratings
Luxury Sales Associate Requirements:
- 1+ years of luxury sales experience
- Experience with texting, chatting, and emailing clients, as well as conducting live streams and video chats
- Luxury retail experience, particularly with high-end clients
- Genuine interest in pearls
- Proficiency in Word and Outlook
- High school diploma
- Experience in fine jewelry or pearls is preferred
- Familiarity with Shopify is preferred
- A bachelor’s degree is preferred
Benefits:
- Medical (PPO/HMO) with a $350 stipend through ADP, eligible after 30 days
- 401K with 3% match after 6 months
- 15 PTO days plus 7 holidays
- Parking included
- Employee discounts
- FSA, EAP, Life & LTD insurance
If you are a Luxury Sales Associate looking to take the next step in your career, apply now! #LI-MB1 #LI-MC1
Job ID: a0CUm00003mlYAkMAM
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