Posted 01/30/2026
Job Number: 15400

Customer service representative

Centennial, CO Onsite

Industry:  Manufacturing

Job Category: Accounting

Job Type:  Temp to Hire

Salary:  $27 - $30/Hourly

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Job Description

Position Title: Customer Service Representative

The Customer Service Representative plays a critical role in supporting both the team and clients by managing communications through phone and email. This position involves providing product quotes and shipping updates, ensuring that customer inquiries are addressed promptly and professionally. The representative will navigate a diverse range of products, which may present a learning curve but offer the opportunity for professional growth. This role is essential in maintaining customer satisfaction and fostering long-term relationships. The ideal candidate will thrive in a dynamic e-commerce environment and contribute to the company’s steady growth.

Salary Range: $27.00 – $30.00 / Hour DOE

Customer Service Representative Responsibilities:

  • Reviewing and responding to customer emails while processing quotes across two email inboxes
  • Following up with customers to provide lead times on orders or potential orders
  • Updating pricing on the website
  • Engaging with previous clients to inquire about additional purchases
  • Learning product details to effectively answer customer questions

Customer Service Representative Requirements:

  • 1-3 years of customer service experience in a B2B e-commerce environment with physical products
  • Bachelor’s degree, preferably in a science or marketing field
  • Proficiency with technology and software applications is essential
  • Ability to write professional customer service emails
  • Experience with Big Commerce is preferred
  • Interest in additional responsibilities is preferred

Benefits:

  • Comprehensive benefits package
  • Paid time off

If you are a Customer service representative looking to take the next step in your career, apply now!

Job ID: a0CUm00003hwmGvMAI

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