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Client Success Specialist
Job Description
A forward-thinking healthcare company in the pharmaceutical industry is searching for a Client Success Specialist to join their team in Milford, CT. This role will have you at the forefront of managing client relationships and ensuring the successful administration of pharmacy benefit plans. The day-to-day tasks involve a variety of administrative work, including managing communications through emails and calls, updating client databases, and handling sensitive information in compliance with HIPAA standards. They are looking for candidates with at least 5 years of administrative experience in the healthcare or related industry. This is a perfect opportunity for individuals who are passionate about making a positive impact on the healthcare industry. The position begins on a temporary contract, offering immediate access to exceptional BTQ benefits. Upon transitioning to a direct-hire status, you will enjoy excellent benefits from the company that reflect its commitment to the well-being and growth of its team members!
Pay Range: $24 - $30 / hour DOE
Client Success Specialist Requirements:
- 5+ years of administrative experience, preferably in a healthcare or related field
- Strong proficiency in Microsoft Excel and PowerPoint
- High school diploma required; bachelor's degree preferred
- Excellent verbal and written communication skills
- Must be highly organized, detail-oriented, and capable of multitasking
- Experience with Tracks CRM is preferred
- Analytical skills with a proficiency in handling numbers is preferred
Client Success Specialist Responsibilities:
- Manage daily administrative tasks including email correspondence and phone calls
- Enter and track client information in our CRM system, ensuring compliance with HIPAA regulations
- Assist in creating and updating PowerPoint presentations
- Handle and track rebates, including sending quarterly reports, processing checks, and updating rebate reports
- Maintain frequent communication with clients about updates, checks, and invoice credits
Benefits:
- Amazing BTQ benefits for the duration of Temporary contract
- Upon full hire Medical, Dental and Vision insurance
- 401K plan with match
- 3-4 weeks PTO/PSL
- Federal holidays
- Team building activities
- Strong tenure
- Summer hours
Apply now!
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